Refund and Return

Refund Request Process

1. Contact us within 7 days of receiving your order:
   Email: support@shipto.website

2. Include:

   • Order number

   • Description of the issue

   • Photos if the item is damaged or defective

3. Our team will review your request and respond within 3 business days.

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3. Refund Method

• Approved refunds will be issued to your original payment method.

• Refunds may take 5–10 business days to appear depending on your bank or payment provider.

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4. Return Shipping

• In most cases, for dropshipping orders, return shipping is not required, unless specifically instructed.

• If a return is required, Shiptio will provide a prepaid return label.

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5. Partial Refunds

Partial refunds may be granted in cases such as:

• Items returned in less-than-original condition

• Orders missing parts not due to our error

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6. Contact Us

If you have questions about refunds, please contact us:

Shiptio
Email: support@shipto.website
Website: shipto.website

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